Covid-19 update from Dr Chu
30 MARCH 2020
Changes and our practice response to the impact of Covid-19
If you’ve been in our practice in the last few weeks, you would have noticed, all our beloved toys and books are removed as part of infection control. To triage every appointment, we have stopped all online bookings; and we are operating strictly by appointments only i.e no more walk-ins. We even have ‘STOP’ signs on our front doors and have had to lock them to only open them for patients with booked appointments to prevent potentially suspected cases just turning up in our practice without notice and put everyone at risk.
We had to make these changes to keep our practice safe for all our patients, staff and doctors. We see a high proportion of children vaccinations, women for antenatal shared care (pregnancy) and elderly patients. Though we welcome the introduction of telehealth, we need to still stay open for those consultations that cannot be performed via phone or video conferencing. Where clinically possible, we will offer our existing patients the telehealth option.
Therefore, we ask you to help us, to keep you and our practice safe. We can only do this together in order to get through these uncharted and unprecedented times.
If you need to talk to someone, we are also here to lend an ear.
We understand this is an extremely stressful time for all of us, some of you might be facing even greater economic impact of Covid-19. It’s normal to feel distressed as we face so many uncertainties ahead. Head to Health Australia has some useful mental health resources you can look up and as usual, you can also contact Beyond Blue or Lifeline.